You have 24 hours from your order time to submit your logo inspiration, color palette, and font choices. ⛔ Failure to submit within 24 hours = risk of project termination with NO REFUND. 🚫 No drafts will be started until all your info is submitted. 📪 No emails or updates will be sent until your first draft is delivered. 📝 Once your revision is sent, you may respond with feedback or request another round.

Confirmation Email: After checkout, you’ll receive an automatic email with your order number. Submit Your Info: Email your logo inspiration, color palette (with specific hex codes), and font choices to thelionzdencompany@gmail.com. Subject Line: Include your order number Fonts: Choose from Envato Elements or DaFont Colors: Use Pinterest to find the vibe that fits your brand Hold Tight: Once we’ve got your details, you won’t hear from us until your draft is ready — within 10–14 business days. If we have any questions, we’ll reach out. Otherwise, sit back and trust the process.

You’ll receive the following files to build a bold and consistent brand: PNG (Standard) Use for: websites, social media, marketing — supports transparency for clean overlays. All-White PNG Use for: dark backgrounds, business cards, banners — keeps your logo poppin’ in any scene. All-Black PNG Use for: light backgrounds, letterheads, forms — sleek, strong, and versatile. JPG Use for: general use where transparency isn’t needed — think presentations, simple uploads, etc. Brand Board Includes: Hex color codes Submark Alternate logo file Font names Use for: staying consistent across all branding platforms and visuals.

bsolutely not. All drafts, mockups, and previews are the intellectual property of Lionz Den. Unauthorized use = penalties: Client misuse: $150 Each third-party misuse: $150 We reserve the right to revoke access and pursue legal action if necessary.

You are. We’re not spellcheckers for content you submit. Review your wording before sending. Mistakes = revision fees.

Email only. It protects us both. Calls require appointments Expect a 48–72 business hour response time During design mode? We may not check in unless we need something.

After 45 days of no communication = $300 Restart Fee After 90 days = No refunds Project terminated completely We love grace, but we protect our calendar for clients who show up.

Over 24 hours = 20% surcharge Card on file? It gets charged 120+ days = Invoice canceled + sent to collections Canceled invoice = 25% of total still owed Don’t request an invoice unless you’re ready to pay. Period.

3 rounds included After that: $35 per revision Revision turnaround: 3–4 business days (not same-day, period)

Graphic Design Standard: 7–10 Business Days (Free) Rush: 2–4 Business Days – $50 Same-Day or Less – $100 Skip The Line – $250 Branding Packages Standard: 10–14 Business Days (Free) Rush: 2–4 Business Days – $100 Same-Day: Not Available Websites Standard: 3–4 Business Weeks (Free) Rush: 2–4 Business Weeks – $150 Website in a Weekend: $400 VIP Add-On Content ready? Book your weekend. Go live by Monday. It’s giving CEO energy.

No deposits. No exceptions.All projects require full payment upfront.

You can… but we don’t recommend it. To avoid itemized late fees, book all services at once. Bundle smart.