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  • What if I didn’t submit my logo info during checkout?
    You have 24 hours from your order time to submit your logo inspiration, color palette, and font choices. ⛔ Failure to submit within 24 hours = risk of project termination with NO REFUND. 🚫 No drafts will be started until all your info is submitted. 📪 No emails or updates will be sent until your first draft is delivered. 📝 Once your revision is sent, you may respond with feedback or request another round.
  • What happens after I purchase a logo design?
    Confirmation Email: After checkout, you’ll receive an automatic email with your order number. Submit Your Info: Email your logo inspiration, color palette (with specific hex codes), and font choices to thelionzdencompany@gmail.com. Subject Line: Include your order number Fonts: Choose from Envato Elements or DaFont Colors: Use Pinterest to find the vibe that fits your brand Hold Tight: Once we’ve got your details, you won’t hear from us until your draft is ready — within 10–14 business days. If we have any questions, we’ll reach out. Otherwise, sit back and trust the process.
  • What’s included in the logo package?
    You’ll receive the following files to build a bold and consistent brand: PNG (Standard) Use for: websites, social media, marketing — supports transparency for clean overlays. All-White PNG Use for: dark backgrounds, business cards, banners — keeps your logo poppin’ in any scene. All-Black PNG Use for: light backgrounds, letterheads, forms — sleek, strong, and versatile. JPG Use for: general use where transparency isn’t needed — think presentations, simple uploads, etc. Brand Board Includes: Hex color codes Submark Alternate logo file Font names Use for: staying consistent across all branding platforms and visuals.
  • Can I post or use my draft design before it’s paid for?
    bsolutely not. All drafts, mockups, and previews are the intellectual property of Lionz Den. Unauthorized use = penalties: Client misuse: $150 Each third-party misuse: $150 We reserve the right to revoke access and pursue legal action if necessary.
  • Who’s responsible for typos or grammar issues?
    You are. We’re not spellcheckers for content you submit. Review your wording before sending. Mistakes = revision fees.
  • How can I contact you?
    Email only. It protects us both. Calls require appointments Expect a 48–72 business hour response time During design mode? We may not check in unless we need something.
  • What if I disappear during the project?
    After 45 days of no communication = $300 Restart Fee After 90 days = No refunds Project terminated completely We love grace, but we protect our calendar for clients who show up.
  • What happens if I don’t pay my invoice on time?
    Over 24 hours = 20% surcharge Card on file? It gets charged 120+ days = Invoice canceled + sent to collections Canceled invoice = 25% of total still owed Don’t request an invoice unless you’re ready to pay. Period.
  • How many revisions do I get?
    3 rounds included After that: $35 per revision Revision turnaround: 3–4 business days (not same-day, period)
  • What’s the timeline for graphics, branding, and websites?
    Graphic Design Standard: 7–10 Business Days (Free) Rush: 2–4 Business Days – $50 Same-Day or Less – $100 Skip The Line – $250 Branding Packages Standard: 10–14 Business Days (Free) Rush: 2–4 Business Days – $100 Same-Day: Not Available Websites Standard: 3–4 Business Weeks (Free) Rush: 2–4 Business Weeks – $150 Website in a Weekend: $400 VIP Add-On Content ready? Book your weekend. Go live by Monday. It’s giving CEO energy.
  • Do you accept deposits?
    No deposits. No exceptions.All projects require full payment upfront.
  • Can I book services separately?
    You can… but we don’t recommend it. To avoid itemized late fees, book all services at once. Bundle smart.
Lionz Den is committed to a diverse, inclusive, and equitable environment for all clients, collaborators, and team members. We do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, age, disability, national origin, or genetic information. For more information, view our DEI Policy.


© 2025  Lionz Den, Inc. All rights reserved.
All content on this website, including but not limited to text, images, graphics, logos, and audio/video materials, is the property of Lionz Den, Inc. and is protected by copyright laws. No part of this website may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of Lionz Den, Inc., except for brief quotations embodied in critical reviews and certain other noncommercial uses permitted by copyright law. For permission requests, please contact Lionz Den, Inc. at [contact@lionzden.com]. Thank you for respecting our intellectual property rights.
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